Why does my listing end when it reaches 0 quantity?

Your listings must be set to GTC (Good Til Canceled) and also be set for out-of-stock. This is the only way you can keep a listing alive with 0 stock, so that PriceYak can bump the quantity up when the item comes back in stock.

Even if your listings are GTC, without the out-of-stock option selected, your listings will end when they reach 0 quantity. Here's more from eBay:

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Good 'Til Cancelled listings and the out-of-stock option

If you're selling multiple identical items in a single fixed price listing with Good 'Til Cancelled as the listing duration, you can select the out-of-stock option in My eBay > Site Preferences to help manage the visibility of your listing.

When you enable the out-of-stock option:

  • All of your existing and future Good 'Til Cancelled listings use the out-of-stock option until you disable the option.

  • When the quantity of the listing becomes 0, your listing stays active, but is hidden from search results. The quantity in the listing can become 0 either through buyer purchases or you can revise the listing and set the quantity to 0.

  • When you increase the quantity of items available, the listing is eligible again to appear in search results.

  • If you change the duration of your listing to anything other than Good 'Til Cancelled, the listing is no longer out-of-stock enabled and ends when the quantity becomes 0.

  • You can still end your Good 'Til Cancelled listing yourself at any time.

Using the out-of-stock option on your Good 'Til Cancelled listings may help protect you from receiving a transaction defect for running out of stock. Learn more about our seller performance standards.

 

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