There are lots of products under the Zinc roof and sometimes wires get crossed! Use this guide to make sure you're talking to the right team when you need help:
- For general PriceYak support: support@priceyak.com
- For best results, simply login to PriceYak and navigate to the page where you are seeing the issue, then click the BUG shaped button to submit a ticket. This is the easiest way to direct agents to the exact problem.
OTHER TEAMS:
- For Zinc API support: support@zinc.io
- For Zinc Managed Accounts support:
- Use the "Cases" system built in to PriceYak for most efficient support on orders.
- Only email zma-support@zinc.io about general questions or funding issues.
- If you are not dropshipping and you are an Amazon FBA seller (you own inventory at an Amazon FBA warehouse) that needs to be crosslisted and cross-fulfilled to eBay or Shopify, JoeLister is a better fit for you than PriceYak.
Comments
0 comments
Please sign in to leave a comment.